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PHILIPPE
VAN LIEU
26
Mayfield Ave. Daly City, CA
(650)
922-9111 • plip@att.net • www.Nick15.com
SUMMARY
OF QUALIFICATIONS:
Extremely
hard worker, consistently employed at two companies for the past ten
years. Excellent problem solving capabilities which provides
consistently high quality service for both customers AND coworkers.
Experience in helping customers and coworkers understand complicated
ideas and concepts for their benefit. Earned degree at San Francisco
State University for Technical and Professional writing.
Self-motivated individual. A "Jack of All Trades"; skillful
with a number of fields between computer-based technical tasks,
writing-based communication tasks and visual-based artistic design
tasks.
TECHNICAL
EXPERTISE:
Software:
OFFICE:
Microsoft Word, Microsoft Excel, OpenOffice, AppleWorks 6,
TextWrangler, Notepad++, DataViz OfficeToGo
GRAPHICS
& DESIGN: Adobe Photoshop, Adobe inDesign, Adobe Dreamweaver,
Adobe Flash,
VIDEO:
Adobe Premiere Pro, Adobe Encore, Final Cut (Express & Pro), DVD
Studio Pro, VLC, Quicktime Pro
INTERNET:
Multiple FTP client apps, Apache web server, WebStar 4.x web server,
Wiki-based systems, vBulletin message board systems, phpBB message
board system, MySQL
Operating
Systems:
APPLE:
System 6, System 7, MacOS 8, MacOS 9, MacOS X, iOS
MICROSOFT:
Windows XP, Windows Vista, Windows 7, Windows CE
OTHER:
Palm OS (aka Garnet OS), HP/Palm WebOS, Google AndroidOS, *NIX-type
CLIs, MS-DOS
Other:
PROTOCOLS:
TCP/IP, FTP, SSH
PROGRAMMING
LANGUAGES/TOOLS: C++, g++, Java, HTML, CSS
HARDWARE:
Apple Macintosh computers, various Windows-based computers, numerous
video cameras (including the Panasonic AVG-DVX100 digital camera),
dedicated video editing machines
WORK
AND PROFESSIONAL EXPERIENCE:
CVS/Pharmacy
(previously Longs Drugs)
FROM:
October 2001 to Present (almost ten years)
POSITION:
Clerk/Cashier (unofficially "senior parttimer") at Longs
Drugs store 46, Longs Drugs store 89, and CVS/pharmacy store 9811
RELEVANT
EXPERIENCE:
Excellent
customer service experience, recognized by store and district
management
Learned
what it takes to ensure customers are happy, as well as help turn an
extremely negative customer experience into a very positive one
Able
to work with and help other coworkers understand their job and
responsibilities
Managers
can trust me with many of their responsibilities while they are
temporarily away, despite that I am not in a management position in
any way
Able
to deal with abrupt changes in company policy, techniques and
technology, and quickly adapt to those changes (for example, when
Longs Drugs was acquired by CVS/pharmacy and all Longs employees
were retrained using CVS's policy, systems and technology)
Is
able to get work done quickly, consistently and with a high quality
of work and effort, which meets or surpasses the management's
requests and expectations, without requiring constant reminding or
upkeep from the management
REFERENCES:
Kelly
Dickey, Assistant Store Manager, Longs Drugs store 46, employed by
Longs/CVS for 20+ years (555-1212)
Katrina
Cappa, Floor Manager, Longs Durgs store 89, CVS/pharmacy store 9811,
employed by Longs/CVS for 10+ years (555-1213)
Cheryl
Travizo, Cosmetics Manager, Longs Drugs store 46, CVS/pharmacy store
9811, employed by Longs/CVS for 27+ years (555-1214)
Sanjeev
Pal, Assistant Store Manager, Longs Drugs store 46, employeed by
Longs/CVS for 12 years (555-1215)
Progen/Aura
Imaging
FROM:
August 2005 to Present (almost six years)
POSITION:
Graphics artist, web designer, videographer
RELEVANT
EXPERIENCE:
Worked
on the project that completely redesigned the Aura Imaging website
in 2006, including laying the framework for the actual graphic and
coding layout of the site
Headed
and managed numerous video projects, including Aura Imaging's
YouTube account (the YouTube account has had a total of over 1
million views since it's introduction)
Regularly
completes new video projects for customers, as well as new websites
for new products from Aura Imaging
Assistant
on Aura Imaging's monthly newsletters
Negotiated,
on numerous occasions, an easing of tensions between management and
employees, allowing work to resume from it's original tensioned
deadlock
Is
able to get work done quickly, consistently and with a high quality
of work and effort, which meets or surpasses the management's
requests and expectations, without requiring constant reminding or
upkeep from the management
REFERENCES
Guy
Coggins, CEO and President, employed by Progen/Aura Imaging for 30+
years (555-1215)
Dave
Arendash, Lead Programmer, employed by Progen/Aura Imaging for X
years (555-1216)
P-Tip
Productions
FROM:
2000 to Present (eleven years)
POSITION:
Present and CEO, self-employed
RELEVANT
EXPERIENCE:
Learned
the ins-and-outs of building, running, maintaining and upkeeping a
company
Wrote
and illustrated my own comics (physical mini-comics and webcomics);
current project is a graphic novel titled "Moose River"
Gained
first-hand experience concerning how to generate interest in a
product (particularily one that no one has heard of) as well as how
to maintain that interest. (This was done by running several "P-Tip
Production" booths at various comic-related conventions,
including WonderCon (2007), Alternative Press Expo (2006-2008),
Otakon (2007), FanimeCon (2007-2008); specifically via producing
effective advertising material for booth, using proper advertising
techniques in an attempt to sell product to an audience, filling out
necessary paperwork to get a booth at a convention, negotiating
art-related jobs with interested clients, etc.)
Acquired
experience on how to create, write, direct and maintain a regular
television series, specifically while working on the Pacifica
Community Television series "Bwow TV" (2000-2001) with
friends
Has
released two independently produced graphic novels, "Moose
River book 1" and "Moose River book 2" as well as a
number of 12-40 page mini-comics, using various bookbinding
techniques,
Uses
on a daily basis multiple key software for work, including (but not
limited to): Adobe Photoshop and Adobe inDesign (for comic creation
and book design), Adobe Premiere Pro and Final Cut Pro (for video
editing), Adobe Encore and DVD Studio Pro (for DVD authoring)
REFERENCES:
EDUCATION:
San
Francisco State University:
FROM:
Fall 2001 to Present (ten years)
MAJOR:
Technical and Professional Writing
MINOR:
Computer Science
DEGREE:
BA in English (TPW)
RELEVANT
EXPERIENCE:
Learned
the fundementals of how to write technical and professional
documentation, specifically (but not limited to): press releases,
brochures, standard operating procedures, persona creation,
tutorials, solicitation letters, grantwriting, white papers
Learned
Adobe inDesign for use in multi-page documentation design
Learned
how to edit various documents; understood the steps required to
copyedit, etc.
Learned
how to be an important contributing member of a major project,
through working on SFSU's literary magazine "Transfer",
working on a website and various document designs for a nonprofit
organization, etc.
Learned
what it takes to build and design documentation that clearly
communicates an idea to the reader as well as learned what NOT to do
in those documents.
Other
Education:
Oceana
High School, from 1996-2000
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